Shipping policy
Shipping Policy
Processing Time
All items are handmade and created in small batches. Please allow 7-8 business days for processing before your order is shipped. (Processing time may vary during product drops or launches.)
Shipping Rates & Delivery
- Shipping costs are calculated at checkout.
- We currently ship within U.S. only.
- Delivery times depend on the shipping carrier and location. Once shipped, most orders arrive within 7-10 business days.
Delays
We are not responsible for shipping delays caused by the carrier, customs, weather, or other circumstances beyond our control.
Lost or Stolen Packages
We are not responsible for packages lost or stolen after delivery. If this occurs, please contact the shipping carrier directly with your tracking number.
Incorrect Shipping Information
Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
Questions?
If you have any questions about your order, feel free to contact us at info@shopthirtytwothreads.com.